Privacy Policy

Any personal information provided to or gathered by this website (  is controlled primarily by JLLJ LLP (“JLLJ”), whose registered office is at 31-A Seah Street, Singapore 188387

Your privacy is important to you and to us. So, we’ll protect the information you share with us.


Information collected by JLLJ:


  1. Booking Information: When a booking is made to lease items from JLLJ, we ask for your name, postal address, mobile phone number and email address. This helps us to process your booking, contact you if we have any problems with your request and to send you an electronic confirmation of the booking. If you pay for your rental at the time of booking, you will be asked to enter your payment card type, number and expiration date to enable us to take your payment.


  1. Online Account: When you make a booking, we will give you the opportunity to create an online account. If you accept, we will store the personal details you provide in our customer database. This will enable you to make bookings faster in the future.


  1. History of Transactions: We will maintain electronic records of all lease agreements and other transactions you enter into with JLLJ.


  1. IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.


  1. Cookies: Our website uses “cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Cookies enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access. The types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with our website. Cookies do not corrupt or damage your computer, programs, or computer files.


Our Commitment to Data Security

The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during any registration or booking process, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information and personal data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

With this in mind we would ask you not to enter any payment card number into fields on our websites, unless that the field is specifically marked for that purpose.

Sharing Information: JLLJ will not share your personal information with third parties unless we have your consent or unless we reasonably believe that we are required to share such personal information to comply with applicable law, prevent fraud, or protect the rights, safety and property of JLLJ and its directors or employees.


JLLJ online surveys: When you participate in any online surveys, you may be asked to supply certain personal information, for example age or income. Provision of all or any of the requested information is voluntary. Survey results will only be used to improve the JLLJ leasing experience for our customers and not for any other purpose.


How does JLLJ protect your data?

Secure Socket Layer (SSL) encryption technology is used to protect personal information such as credit card details when making a booking. Any personal information that we hold as part of your customer profile will be held in a database with physical and technological security controls and procedures in place. Only the last 4 digits of your credit card number will be displayed when viewing, amending or deleting your credit card details or on any booking on our website.


Accessing and updating information

You are welcome to see the information held about you at any time and to make the necessary amendments to keep the information up to date. To view and/or update your personal information please access our website and input your login details to access your account.


Subscribing to our email newsletter

Our email newsletter provides subscribers with the latest information on prices, offers, products and services. We will only send our newsletter to users who have agreed to receive it. When you agree to receive our newsletter, we will ask for your email address as a minimum. Over time, we may ask for additional personal information about you. Providing this information is voluntary and will be used to customise the content of your newsletter so it is relevant to you. You can unsubscribe at any time and will be given the option to do so on our website and from each newsletter we send you.


Changes to this policy

Any changes to this policy will always be posted to this page of our web site.